faq
FREQUENTLY ASKED QUESTIONS
faq
Where is the hotel located?
The TAJ Hessischer Hof is centrally located in Frankfurt am Main, directly opposite the Messe Frankfurt and Festhalle, and just minutes from the central station, historical city center, financial district and airport.
What time is check-in and check-out?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available upon request and subject to availability.
Is Wi-Fi available at the hotel?
Yes, complimentary high-speed Wi-Fi is available throughout the hotel.
What payment methods are accepted at the hotel?
We accept all major credit cards (Visa, MasterCard, American Express, Diners Club), EC and debit cards, cash payments in Euro, and contactless options such as Apple Pay and Google Pay. Corporate billing is available upon request and prior approval.
Are there family rooms or connecting rooms available?
Yes, we offer family-friendly rooms and connecting options. Please contact reservations for specific configurations.
Are dogs allowed?
Dogs are welcome in selected room categories. Please inform us in advance. Kindly note that additional fees may apply
What dining options are available at the hotel?
Guests can enjoy international cuisine with a touch of India at our Bombay Brasserie and cocktails at the legendary Jimmy’s Bar. Room service is available 24/7.
Is breakfast included in the room rate?
Breakfast is included in selected rates. You can also add it during your stay.
Does the hotel have a spa or fitness center?
Yes, our wellness area includes a spa, sauna, and a modern fitness studio.
Are massages or treatments available?
Yes, a variety of treatments can be booked in advance or during your stay.
Can I host meetings or events at the hotel?
Absolutely. We offer elegant meeting rooms and event spaces, including private dining locations – ideal for private gatherings and corporate functions.
Is parking available at the hotel?
Yes, valet parking and underground parking are available for a fee.
Do you offer airport transfers?
Yes, private transfers can be arranged upon request. Additional fees may apply.
Is the hotel environmentally friendly?
We are committed to sustainable practices, including energy-efficient systems and local sourcing whenever possible.
Is the hotel accessible for guests with disabilities?
Yes, we offer accessible rooms and facilities. Please contact us for specific needs.